Shipping Policy

General Terms:

  1. Currently, Augustfame only use PosLaju & Citylink Express as our courier service provider.
  2. Delivery charges are calculated by weight of your goods or volumetric weight, whichever is higher.
  3. Poslaju reference rate as shown on below table.

*Please note: A surcharge will be added for orders weighing over 25KG in weight. In this case we will contact you if extra payment is required & you can choose whether to proceed with your order.

  1. Standard of service is Next Day Delivery for major cities (as per stipulated in courier service Coverage Area) and an additional 1 to 2 days for outskirt and Outside of Delivery Areas.
  2. Dispatch times depend on stock and availability, we will send drop an email to buyer and updates the delivery date. You can also call us during our opening hours on +6012-5533791. Samson here.
  3. Order receive before 12am same days will send out the next days if stock is available.
  4. No delivery and pick up on Saturday, Sundays, Public Holidays.  For states observing Fridays as their weekends,no delivery on Fridays, Public Holidays
  5. Our AF team will try its best to ensure the product are packed and delivered at soonest as possible.
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